Health Conditions A-Z Skin, Hair & Nail Conditions Eczema 5 Things People With Eczema Don't Want to Hear From You By Health Editorial Team Updated on December 18, 2019 Share Tweet Pin Email Eczema, a skin condition that causes red, itchy rashes, affects over 30 million people in the United States. Because the symptoms of eczema can be so visible, many people with this condition regularly hear frustrating comments. Whether it's stares from a stranger or well-intentioned advice from that friend who thinks they have a medical degree, people with eczema are often on the receiving end of insensitive questions. In this video, we share five things you should never say to someone with eczema. One of the most common questions eczema patients will get is whether or not their condition is contagious. The answer? No. While experts don't know the exact cause of eczema, genetics and environment are thought to play a role. So go ahead, give a friend with eczema a hug. Next, try to stop yourself from saying, "At least it's not…" While it's true that eczema isn't life-threatening, it can be a serious burden. People with eczema need to be extremely careful about coming in contact with potential allergens, household chemicals, and even extreme weather, all of which may exacerbate symptoms. Itchy rashes can also keep people with eczema up at night and impact their relationships. Another piece of advice to avoid giving? "You should use antibacterial soap." For one thing, eczema isn't the result of a lack of cleanliness. Plus, the product can actually aggravate, rather than alleviate, symptoms, experts say. Finally, if you're not a specialist, steer clear of suggesting medications to your friends with eczema; most people have already tried many MD-recommended treatments and are aware of what works for their skin (and what doesn't). And don't draw attention to someone's eczema flare-up—ever. "OMG! Were you in a fire? What happened to you?" is never a kind thing to say. Was this page helpful? Thanks for your feedback! Tell us why! Other Submit